Privacy Policy

Unitlyst LLC (“Unitlyst,” “we,” “us,” or “our”) operates the Unitlyst property-management service. This Privacy Policy explains how we handle personal information when you visit our public pages, create an account, or use the service.

Questions or privacy requests can be sent to support@unitlyst.com.

Depending on how you use Unitlyst, we may collect:

• Account information: name, email address, authentication identifiers, and profile details provided through Clerk.
• Property-management information: property addresses, unit details, rent amounts, occupancy information, and related business records.
• Tenant and lease information: tenant names and contact details, lease dates, rent and deposit amounts, and unit assignments entered by the account holder.
• Payment records: rent due, amounts recorded as paid, dates, statuses, and late fees. Unitlyst does not currently process or store payment-card details.
• Maintenance information: request descriptions, status, costs, property and unit associations, and completion information.
• Support communications: information you send when requesting assistance or providing feedback.

When you use Unitlyst, we and our service providers may receive technical information such as IP address, browser and device type, request dates and times, pages or API routes requested, error information, and session or security events. Clerk uses cookies and similar technologies needed to authenticate users and maintain sessions.

Unitlyst does not currently use advertising pixels, behavioral advertising, third-party product analytics, email-marketing platforms, or a payment processor. We do not currently collect payment-card information.

If paid billing or another material data practice is introduced, we will update this Policy and provide appropriate notice before collecting the related information.

We use personal information to:

• Provide, maintain, secure, and troubleshoot Unitlyst.
• Authenticate accounts and prevent unauthorized access or fraud.
• Display and calculate property, occupancy, rent, maintenance, and reporting information.
• Respond to support requests and service communications.
• Understand reliability and diagnose technical problems.
• Comply with law, enforce our Terms, and protect users and the service.

Unitlyst currently relies on these primary service providers:

• Clerk (authentication): receives account, authentication, session, device, and security information needed to create accounts and manage sign-in.
• Replit (hosting and PostgreSQL storage): hosts the application and stores Unitlyst application records in managed PostgreSQL infrastructure.

We may also disclose information when required by law, to investigate misuse or security threats, to protect legal rights, or as part of a merger, financing, acquisition, reorganization, or sale of assets. We do not sell personal information.

Unitlyst uses cookies and related browser technologies necessary for sign-in, session continuity, security, and core site operation. We do not currently use cookies for targeted advertising or third-party behavioral analytics. Blocking essential cookies may prevent account sign-in or other service features from working.

We retain information while your account is active and as reasonably needed to provide the service, resolve disputes, meet legal obligations, enforce agreements, maintain security, and preserve legitimate business records.

You may request deletion by emailing support@unitlyst.com. Some information may remain for a limited period in backups or where retention is required by law. If an account holder entered information about you, we may direct your request to that account holder because the account holder controls those records.

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including authenticated access controls and managed hosting and database services. No online system is completely secure, and we cannot guarantee that unauthorized access, loss, or misuse will never occur.

Depending on where you live and whether an applicable privacy law covers Unitlyst, you may have rights to request access, correction, deletion, or a copy of personal information, and to appeal certain request decisions. Texas residents may have rights under the Texas Data Privacy and Security Act when its requirements apply.

Submit requests to support@unitlyst.com. We may need to verify your identity. Authorized agents may be required to provide proof of authority. We will not discriminate against you for exercising applicable privacy rights.

Account holders may enter personal information about tenants, applicants, vendors, and other people. The account holder is responsible for providing legally required notices, obtaining appropriate permissions, responding to those individuals’ requests, and using their information lawfully. Unitlyst processes that information to provide the service to the account holder.

Unitlyst is intended only for users age 18 or older. We do not knowingly allow minors to create accounts. If you believe a minor has provided account information, contact us so we can investigate and take appropriate action.

We may update this Privacy Policy as Unitlyst changes. If an update materially changes how we handle personal information, we will provide reasonable notice through the service, by email, or by another appropriate method before the change takes effect. The effective date at the top shows when this version became effective.

For privacy questions or requests, contact Unitlyst LLC at support@unitlyst.com. Unitlyst LLC operates in the United States and is based in Texas.